Terms & Conditions

Any use of the Jenny M London website by you is conditional on your acceptance of these terms and conditions and our privacy policy.  From time to time, we may change these terms and conditions without letting you know and therefore it is up to you to check this page for any changes. Your continued use of this website means that you have accepted these Terms and Conditions and the privacy policy.



The advertising of products on this site is an "invitation to treat".  This means that when you complete the order form on the website and indicate there the item(s) which you wish to order and at the same time you complete an authorisation for us to recover, through your debit or credit card, payments due to us then you are making an offer and as such this is not a contract of sale between you and Jenny M London Limited.  This means that prices and availability of the item(s) won't be contractually confirmed until you receive the 'Confirmation of  Dispatch' email from us. This email will confirm that your debit/credit card authorisation has been received and that stock levels of relevant item(s) of ready - to -wear are available and/or in the case of Made to Order item(s) that stock levels of the relevant fabrics and other requisites to complete the order have been confirmed.

For the avoidance of doubt, the 'order confirmation' that is sent out once you have placed the order is merely an acknowledgment of your offer and should not be taken to be an acceptance of that offer.

Please note: Only adults (persons aged 18 years and over) are entitled to enter into legally binding contract.


All online orders will be charged in British Pounds Sterling (£) which includes the cost of packaging but not postage. Prices quoted on the website are indicative only and are subject to change without notice.


Whilst every care is taken to ensure that all information on the website is correct, errors and omissions can sometimes occur.  If you find one, please email info@jennymlondon.com and it will be corrected as soon as it has been verified by Jenny M London Limited.

All photography is for guidance purposes only. We try to ensure that our products are portrayed on the website as accurately as possible but you may find that the colour of item that you receive differs slightly from the colour in our photography.

If errors and omissions do occur on the website, it may not be possible to offer the exact described product at the specified price eg. due to human error or a technology malfunction.

All information contained in the website concerning product description, including charts, sizing etc. is for guidance only and should not be relied upon.


This website and all text, images, information and photographs contained within it are owned by, or licensed to Jenny M. London Limited. The copyright and all other intellectual property rights in the content contained on the website are the sole and exclusive property of the licensor.

The contents of the site as a whole are intended solely for personal, non-commercial use. You may view the website and print its contents for this purpose only. You may not use, transfer, copy or reproduce any part of the website in any form or by any means except for the sole purpose of viewing its content unless you have the express written permission of Jenny M. London Limited.


This website is owned and operated by Jenny M. London Limited. a company registered in England and Wales under registration number 08504062.  The registered office is 10 Victoria Rd. South, Southsea, Hampshire PO5 2DA, UK.


Access to this website is permitted on a temporary basis only and we reserve the right to withdraw or suspend the services without notice. We make no warranty that this site will meet your requirements or that the service will be uninterrupted, timely or error - free, that defects will be corrected; or that this site or the server that runs it are free of viruses, bugs; or that it represents the full functionality, accuracy or reliability of the materials. Jenny M. London Limited will not be responsible to you for any loss of content or material uploaded or transmitted through this site.


Jenny M. London Limited must receive payment in full before your order can be accepted. Once your debit/credit card payment has been authorised and stock levels checked, we will send you an email receipt confirming your order.  Please keep this email as a receipt for your records.

If for any reason, we are unable to fulfil your order request then your debit/ credit card will be refunded with the amount you have paid and we will send you an email to explain that this has happened. In no circumstances will Jenny M. London Limited be liable to you for any additional amounts.

Jenny M. London Limited reserves the right to refuse to supply any person for whatever reason.


Jenny M. London Limited makes every reasonable effort to package its products for delivery in order to ensure that your item(s) will arrive with you in excellent condition.  If some reason they arrive with you in poor condition, you are to please notify us immediately by email at info@jennymlondon.com. Once the goods have been delivered risk for the item(s) passes to the recipient. 


Jenny M. London Limited will take all reasonable steps to ensure that this website is kept up to date but there is no guarantee that this site and its contents are completely free of technical errors.  When you use this site you are assuming full responsibility for the equipment that you use to access the website.  We are not liable for any damages associated with this site, howsoever caused. Jenny M. London Limited’s total liability for any claim howsoever arising shall not exceed the price of the goods supplied by ourselves to the customer, together with any reasonable postage costs incurred.  Jenny M. London Limited shall not be liable for any consequential customer loss whether this arises from breach of duty in contract or in any other way.


This website, its contents and any contents arising out of it are governed by English Law. This means that any contract between Jenny M. London Limited and the users of the website will be subject to the exclusive jurisdiction of the courts of England and Wales.  If any provision of these terms and conditions shall be found to be unlawful, void or for any other reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity or enforceability of any remaining provisions.


None of these terms shall be enforceable under the Contracts (Rights of Third Parties) Act 1999 by any third party



Sold Out